COVID-19 Update

Workforce Protection

  • Within the shop, a minimum of six feet of distance between customers, except for families residing at that same dwelling
  • Capacity limited to 50% of building occupancy as required by law
  • Only the customers receiving the service may enter the shop (except for a parent or guardian accompanying a minor)
  • All services require an appointment; appointments must be recorded for tracking purposes and for the notification of others that may have been present in the shop, if a positive COVID-19 case is reported
    • Customers must wait outside of the business (practicing social distancing) or in their cars until they are called for their appointment
    • A paging system may be utilized similar to what restaurants use, so that customers do not congregate outside of or around the shop
    • Walk-ins are prohibited

Employee Protection

  • Employees to wear masks and gloves at all times, the use of face shields is strongly encouraged
  • Employees must not share tools
  • Service Providers and Artists must wear single-use aprons
  • Any face to face service requires a face shield being worn by the groomer/ stylist (e.g., beard/mustache, eyelashes, eyebrow, facial)

Non-Employee Protection

  • Customers to wear face masks (coverings may be removed for a short time when necessary to perform face services as instructed by groomer/stylist)
  • Provide customers with disinfection spray to apply on entry/exit

Business Process Adaptions

  • Cleaning and disinfecting agents must be EPA registered and labeled as bactericidal, virucidal and fungicidal
    • Reception and Retail Area
      • Discard old magazines and other non-essential items in the waiting area that cannot be disinfected
      • Wipe down all soft surfaces (couches, chairs) with water and a clean towel
      • Clean and disinfect all hard, non-porous surfaces such reception counter, computer keyboard, phones, door handles, light switches and point of sale equipment
      • Clean and disinfect all shelving, glass and display cases; keep product containers clean and dust free
      • Place signage in window to notify customers of your diligence in practicing proper infection control
    • Workstations – this must be performed after each service(s) provided to the customer
      • Clean and disinfect all non-porous implements used in your services (immersion, spray or wipe)
      • Store properly disinfected implements in closed containers
      • Clean and disinfect all electrical implements used in your services
      • Clean and disinfect chairs and headrests; consider barrier methods on chairs such as disposable paper drapes or towels that can be laundered after each client
      • Clean and disinfect workstation, rolling cards, drawers and any containers used for storage
      • Ensure that single use porous items are new
      • All items on a nail station must either be new, never used, or cleaned and disinfected (stored in a closed container until ready to use)
      • Waste must be doubled-bagged and disposed of daily; if applicable, as in the case of tattoo studios, waste must be picked up and disposed of by a medical waste company
    • Treatment Rooms/Laundry/Shampoo Bowls/Pedicure Bowls
      • Clean and disinfect any appliances used
      • Clean and disinfect treatment tables
      • Ensure all single use items are new
      • Empty wax pots, completely clean and disinfect, and refill with new wax
      • Any used linens, must be washed and dried on the HOT temperature setting
      • All clean linens must be stored in closed covered cabinets
      • Launder (porous) or disinfect (non-porous) all capes
      • Clean and disinfect all shampoo bowls, handles, hoses, spray nozzles and shampoo chairs after each use
      • Clean and disinfect pedicure bowls after each use
  • Washing hair before a cut is compulsory
  • Encourage paperless transactions and offer to email receipts if possible
  • All staff must wash hands before and after each service; if possible, it is recommended to wash hands in front of the customer
  • Applicable guidelines for business operations must be followed: