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USA Shipping Information
How much will my item cost to ship?
Shipping & handling costs are based on the weight of your items and the cost of shipping through the United Parcel Service or FedEx. If you'd like to know how much something will cost, simply put it in your cart and enter your postal code. Press the "calculate shipping" button and the cost should accurately show up in your cart. The shop does not charge you until you confirm and complete your order.
We have FREE shipping on orders over $75!
How much time will it take for my item to arrive?
We try to mail out all in stock items within 1 business day of you placing your order. This does NOT include your ship time. Expected UPS Ground ship times are 3-5 business days from time of processing.
What shipping method do you use?
We use United Parcel Service ( UPS) and Federal Express (FedEx).
I'm in a rush and need my item quickly-- Can you ship it faster?
We can ship any IN STOCK items using UPS Next Day Air . Your item will arrive within 1-2 business days of your ordering it.
Where is my order?
If you created a password when you checked out, you can login to the site and check the status of your order to see if it shipped (your email address is your username and your password is what you created). You can also email: email@example.com to find out where your order is as well.
*If your item has shipped and you never received it, please email us so we can send your tracking information to you.
One of the items I ordered is backordered. What about the rest of my products?
We will ship all of your items together when the backordered item is in stock again. If you don't wish to wait, we'd be happy to split your shipment for an additional shipping fee or refund your backordered item for you.
Can I check my order status and tracking on your site?
Yes. To find out where your package is, sign in here, go to "My Account" and review your Order History. If your order says "In Progress", we're packing it up. If it says "Shipped", we've handed it off to a shipping carrier and you can view any available tracking information on the shipper's site. We'll send that info to you in an email too.